Ridge Lending Group
Texas Disclosures

Texas Mortgage Banker Disclosure and Complaint Notice

Current as of June 2026

This notice is provided to Texas consumers by Ridge Lending Group, a DBA of Geneva Financial, LLC, NMLS #42056. It explains how to file a complaint with the Texas Department of Savings and Mortgage Lending and how the Department's recovery fund works.

Consumer complaint notice

Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.

Recovery fund notice

The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department's website at www.sml.texas.gov.

Contacting us directly

You are also welcome to contact us first so we can try to resolve the issue. Reach our client success team at clientsuccess@ridgelendinggroup.com or toll-free at (888) 889-0009. Contacting us does not limit your right to file a complaint with the Department.

Ridge Lending Group is a DBA of Geneva Financial, LLC, NMLS #42056. Equal Housing Lender. Verify our licensing at nmlsconsumeraccess.org and review the Texas Department of Savings and Mortgage Lending at sml.texas.gov. The notice language above is reproduced verbatim as required and should be confirmed against the current Department form before any revision.